Founder & CEO
Katherine is our fearless leader. After 10+ years studying mothers around the world and becoming one herself, she launched The Mom Complex in order to develop better products and services to make the lives of mothers easier. Bound and determined to make an impact on the world, Katherine is seen as a trusted advisor by companies such as Walmart, Unilever, Johnson & Johnson, The Discovery Network, and Playskool. Her sought-after research and expertise has been featured by The Today Show, The New York Times, The Wall Street Journal, and Fast Company and she regularly writes about the topic of modern motherhood on her popular blog In All Honesty, as well as for The Huffington Post and Working Mother Magazine. When she’s not working, you can find her on the tennis court, in a yoga studio or meditating first thing in the morning before the house wakes up and turns to complete chaos.
Lauren is the boss of the business. Her stunning ability to build meaningful client partnerships and forge new frontiers is admired by global brands such as Walmart, LEGO, Kellogg’s, PricewaterhouseCoopers and Kimberly Clark,as well as national non-profits like Hearing First, The YWCA and The Children’s Hospital at VCU. The subtle but substantial secret behind her ability to drive teams to remarkable new heights is the fact that she believes in people and people believe in her. She’s created better products and experiences for mothers across every business sector imaginable including retail, food manufacturing, entertainment, health care, and travel & tourism. As an avid runner, outstanding cook, volunteer for at-risk teens and mother of two, her hands might be full, but never more full than her heart.
Emma is our operational engine. She is considered by everyone to be the go-to gal. The woman who knows how to get it done, no matter what “it” is. Her impressive track record of managing deadlines, staffing projects and making sure her Fortune 500 clients are always happy is superseded only by her impressive wit and stunning sense of humor. When she’s not impressing business leaders across the country, she’s likely helping aspiring Richmond entrepreneurs realize their dreams, hanging from the ceiling in an aerial yoga class, or in the kitchen finding different ways to eat cheese for dinner (she hails from Wisconsin).
Kaylor is both an investigator and a storyteller. She’s not afraid to ask the tough questions when she knows they will lead to deep insights and compelling creative ideas. With over 20 years of experience as a qualitative researcher and facilitator, Kaylor brings an intense curiosity and uncanny intuition to her work, which significantly benefits our clients and their business challenges. Many would say that Kaylor could even read minds. The only exception to that rule is reading the minds of her two teenage daughters – she’s still working on that one.
Hanah is our brilliant backbone. Having worked across several consulting firms, she brings a career’s worth of diverse experiences to the service of her clients, including facilitating innovation sessions and helping leaders identify their brand’s growth trajectory. Able to navigate complex organizations and assignments with a single bound, she’s always sharp, always insightful and always on top of every last detail. A former competitive collegiate cheerleader, she’s used to being tossed around while remaining sharp and steady. Her most recent challenge was the birth of her first child and navigating the world of being a working mother. What challenges most women to their core, Hanah quickly nailed with grace and style.
Jamie is our go-to gal for the latest and greatest information on modern motherhood. From devouring regular research reports to spotting the latest trends, her incredible curiosity keeps her one step ahead (and six inches taller) than the rest of the team. Jamie’s sharp attention to detail and tendency to pick up on anything and everything that’s trending with moms, helps our team and our clients stay ahead of the game. When she’s not out in front of what’s next for moms, you can find her working out in a hot yoga class or crushing on the tennis court.